6 Page Case Study Nurse Manager new unit management

Case Study

Susie Smith had been a registered nurse for 25 years and a nurse manager for more than 10 years when she was asked to take over as nurse manager of a particular unit known throughout the hospital as the “danger zone.” Although she had heard a few things about this floor, because of the size of the hospital and her recent assignment in a relatively removed area, Susie had little information about why the area was so designated.

After 3 months on the job, Susie had formed some strong opinions regarding the bases of many of the unit’s problems. To her, the majority of the staff exhibited a complete lack of professionalism. Susie was convinced of this for a number of reasons:

  • There were many appearance problems and many violations of the departmental dress code. If there were a worst dressed list, her nurses would be on it.
  • The unit’s rate of absenteeism was the worst of any nursing unit in the hospital.
  • Two unsuccessful attempts by unions to organize the nursing staff had been originated with “danger zone” nurses.
  • Susie had never before seen a unit with such a high level of schedule juggling- shift trade requests for specific days off and especially changes to the schedule at the last minute.

It was not long before Susie found herself becoming highly cynical about the unit and its future. It seemed to her that nursing meant no more to many of these people than a paycheck and that they constantly put their social lives and personal preferences before the needs of the patients.

At about the six-month point in her tenure, Susie received a startling piece of second hand information from a friend who swore her to secrecy as the source. It was apparently a closely guarded senior management team secret that her unit was deliberately maintained as a concentration of marginal employees. It was, in Susie’s friend’s words, “to keep the problem children all in one place as much as possible, so they won’t disrupt other units.” Susie’s friend also shared that if Susie simply quietly did her job, that she would be reassigned in about 18 months, when it would become someone’s job and problem.

Susie was shocked and angry. However, the more she thought about it, the more she became determined to do something with the time she had left on the unit. With about a year until the 18-month mark, she decided she was going to do everything in her power as a leader to turn the “danger zone” into an effective, efficient, and accountable nursing unit.

Case Study Instructions

Using the information and guidelines provided, at a minimum, please address the following:

  • 6 pages, 12 point font, title page (not included in the 6 page count), reference page (not included in the 6 page count) and each page numbered.
  • at least 5 citations
  • Each bolded section should be a header in the paper
  • The Business Problem – Quantify the problem that Susie needs to solve.
  • The Organizational Environment – Provide an Environmental Assessment of Susie’s circumstances
    • What are the organizational characteristics of the hospital? Of the department?
    • Is quality of care an issue?
    • What evidence is there to support your answer?
    • What are Susie’s major managerial challenges?
    • What tools and/or techniques will serve her best as she tackles this business problem?
  • The Challenges of Employee Engagement – Discuss Susie’s role in employee motivation, empowerment, engagement and development
  • Managing Through Change – Discuss Susie’s role as change agent.
    • What employee dynamics should she anticipate?
    • How will she address them?
    • What communication strategies will she use and why?
  • The Execution Strategy – Develop a simple 10 to 20 step Project Plan, including timeframes, through which Susie will operationalize her solutions. You may use whatever time period you wish.
  • The Use of Human Resources – How can the department be best leveraged in Susie’s efforts?
  • Management Controls, Measures and Monitors – How will Susie create accountability, monitor progress and measure success?
You can leave a response, or trackback from your own site.


11 Responses to “6 Page Case Study Nurse Manager new unit management”

  1. Buy elite quality proxies – Completely unknown ELITE private proxies with TOP degree of security just from DreamProxies.com

  2. Fast Proxies says:

    Cheapest private proxies – price ranges the small sum of $0.15 for each proxies! Purchase at this point and find 50 discount for ones proxy package – DreamProxies.com

  3. I could not refrain from commenting. Perfectly written!

  4. You are so awesome! I do not believe I have read a single thing like that before. So good to discover someone with genuine thoughts on this topic. Really.. many thanks for starting this up. This site is one thing that’s needed on the web, someone with a little originality!

  5. 546573 852066I believe 1 of your advertisings triggered my internet browser to resize, you might effectively want to put that on your blacklist. 44093

  6. 613927 134085I admire your piece of function, regards for all of the intriguing posts . 17122

  7. 75499 312790Excellent weblog here! Additionally your site rather a good deal up fast! What host are you the usage of? Can I get your affiliate link to your host? I wish my web site loaded up as quick as yours lol 357843

  8. 35856 368676I recognize there is a superb deal of spam on this internet site. Do you require aid cleaning them up? I could assist in between courses! 586993

  9. 182520 733465Glad to be one of several visitants on this awful internet website : D. 813376

  10. lotus ebay says:

    53080 557119This is a good topic to speak about. Sometimes I fav stuff like this on Redit. I dont believe this would be the best to submit though. Ill take a appear about your website though and submit something else. 915198

Leave a Reply

Powered by WordPress | Designed by: buy backlinks | Thanks to webdesign berlin, House Plans and voucher codes